The Hemro Mobile Platform.

Organisations and Local Authorities are using the Hemro Mobile Platform to rapidly roll out mobile applications that run on virtually any mobile device and integrate with virtually any back-office system. The platform is designed to fit in with corporate IT strategy, and key features include:
   
     
   
     
   
     
   
     
   
     
   
Herald Systems Ltd, Albany House, 14 Shute End, Wokingham, Berks RG40 1BJ , UK. Tel: +44 (0)118 974 0236
Job Tracking  
  • The mobile application sends real-time job status updates back to the Hemro Mobile Platform so that the office can see the status of these jobs from anywhere in the world
  • If the mobile device cannot send updates (if it is in a bad signal area for example) all data is stored off-line and sent when connectivity is re-established
 
Customer Login  
  • Customers can log in securely from anywhere in the world to get real-time status updates of their jobs
 
Job Allocation  
  • Create jobs to allocate to mobile workers
  • Jobs can be generated within the platform or via a back-office system such as a CRM system or your customer portal
 
Alerts and Notifications  
  • Send emails and SMS alerts from the platform. For example, send a text message to alert management if there is a problem with a job, or email the customer when the job is complete
 
GPS, Bar codes, signatures, photos and many more  
  • Use our GPS integrator to track the precise location of the mobile device via real-time interactive mapping technology
  • Capture signatures, photographs and bar codes in the mobile application
 
Integrate with office systems
  • Use industry standard techniques such as XML and web services to integrate the platform with virtually any back-office system
Customise to fit
  • Define your business process, your forms and how you want to deliver information to customers, and we will customise the platform to fit